Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your journal must be unused, in its original condition, and in its original packaging. You will also need proof of purchase.
To request a return, please contact us at thegrowthpagesjournal@gmail.com with your order number and the reason for your return. Please wait for confirmation and return instructions before sending anything back.
Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
Damaged or Incorrect Items
Please inspect your order when it arrives. If your journal is damaged, defective, or you have received the wrong item, please contact us as soon as possible at thegrowthpagesjournal@gmail.com, including your order number and photographs of the issue where possible. We will review the issue and work with you to find a suitable resolution.
Non-Returnable Items
For hygiene and product-condition reasons, we may be unable to accept returns on journals that have been written in, marked, damaged, or otherwise used.
Any additional exclusions will be communicated clearly where applicable
Refunds
Once your return has been received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. The time it takes for the refund to appear in your account may depend on your payment provider.
Contact Us
If you have any questions about returns, or refunds, please contact us at:
thegrowthpagesjournal@gmail.com